Customer Experience Specialist - Quote-to-Order Pro

Oxford Nanopore Technologies (ONT) is seeking a Customer Service Specialist to manage inquiries across the quote to order journey and support colleagues with timely, accurate service. You will use ONT systems such as Salesforce to resolve issues and drive customer satisfaction.

The role requires a proactive, customer focused approach, strong problem solving skills, and the ability to thrive in a fast-paced environment.