Customer Experience Specialist - Hybrid, Learning & Growth

A digital learning platform is seeking a Customer Support Specialist to join their Customer Experience team. This role serves as the first point of contact for customer inquiries, requiring strong communication skills and empathy. The position has a hybrid working structure with 40 hours weekly, focused on providing exceptional service and support. Responsibilities include responding to customer inquiries, documenting technical issues, and managing accounts. The salary is set at £30,000 with a variety of additional learning and wellbeing benefits.