Customer Experience Specialist - Hybrid (Health & Pension)

Spectrum Storage Group is seeking a Customer Operations Assistant to be the friendly, knowledgeable first point of contact for customers-solving problems and delivering an exceptional service across email, phone and live chat.

Starting ASAP, the role operates Tue-Sat, 9am-6pm, with hybrid working in the SE1 area; you'll be friendly, detail minded and proactive, contributing to a seamless customer journey and helping the team hit its KPIs.