Customer Experience Specialist - Hybrid Growth Role

Opus, the UK's largest independent MSP, invites applications for a Customer Experience Specialist in Reigate. The role delivers first-line responses to customer requests by phone, email, web, and portal, while maintaining satisfaction and actively managing CRM tickets and SLAs.

The position offers hybrid working with 3 days in the Reigate office, 25 days holiday plus bank holidays, and a comprehensive benefits package to support professional development and work-life balance.