Customer Experience Specialist - Hybrid (2 Days Remote)

Posted 7 hours 51 minutes ago by Franke LLC

Permanent
Full Time
Other
Hertfordshire, St. Albans, United Kingdom, AL1 1
Job Description

Franke Coffee Systems in the United Kingdom is seeking a Customer Experience Coordinator to ensure a seamless customer journey. You will manage emails, tickets, and liaise with engineers to resolve issues while coordinating internal teams to deliver timely service.

This role combines customer experience duties with planned preventative maintenance, requiring strong organisation, communication, and a proactive, team-oriented mindset. Hybrid work with a UK-based base in St Albans.