Customer Experience Specialist - Financial Services

Diligenta is seeking a Customer Service Representative in Edinburgh to support customers by handling calls about life assurance, savings, investments and pensions, ensuring smooth policy processing. Comprehensive training is provided, so prior financial services experience isn't essential.

Join a people- and technology-driven team that values service excellence. The role offers a Real Living Wage employer status, no weekend or evening work, generous annual leave, discretionary bonus eligibility,