Customer Experience Specialist - 12-Month FTC

Charles Trent Limited is seeking a Customer Service Specialist to cover a 12 month fixed term contract (maternity leave) in Poole, Dorset. You will own customer enquiries relating to vehicle parts, guiding cases from initial contact through to resolution, and collaborate with Warehouse, Technical and Customer Service teams to deliver fair and commercially sound outcomes.

This role suits a proactive problem-solver with excellent communication skills, capable of managing multiple priorities in a