Customer Experience Advisor, Digital Banking & Fraud

HSBC Holdings plc in Warrington is seeking a Customer Service Consultant to deliver outstanding service, educate customers on digital banking, and promote financial inclusion. You will be the frontline for the branch, taking ownership of enquiries and guiding customers through HSBC's digital options.

The role emphasizes strong communication, empathy, and the ability to adapt to a changing environment. Full-time hours are Mon-Fri 09:00-17:00 with Saturday shifts and training provided.