Customer Experience Advisor - Hybrid, First Contact

Stockport Homes is seeking a Customer Service Officer to join the Customer Experience Hub. You will be the first point of contact, handling a high volume of calls and digital enquiries, and guiding customers about housing services such as repairs, tenancy and neighbourhood issues.

This permanent, full-time role offers Hybrid working after probation, with generous leave and pension benefits, and a supportive environment focused on delivering empathetic, first-contact resolutions for vulnerable