Customer Experience Advisor - Hybrid, Bonus & Wellbeing

Novuna Consumer Finance in the UK is seeking a Customer Experience Advisor to be the primary contact for customers across phone and email channels.

You will discuss payment options, set up payment plans and provide solutions to help customers regain financial health, while ensuring a positive and respectful service experience.

The role is full-time (37 hours per week) with hybrid working from Leeds, and comes with a benefits package designed to support wellbeing and work life balance.