Customer Director (Maritime)

Our Defence team is focused on building and embedding human centered AI solutions which give our nation a competitive edge in the defence sector. We collaborate with our clients to bring ethical, reliable and cutting edge AI to high stakes situations and maintain the balance of global powers essential to our liberty.

Because of the nature of the work we do with our Government clients, you will need to be eligible for United Kingdom Security Vetting's DV (Developed Vetting) clearance and willing to work on site with our clients from time to time.

As a Customer Director for Maritime Defence, you will lead the creation and growth of a dedicated unit focused on solutions for customers in the Royal Navy, NATO/AUKUS and broader maritime domain.

You will act as a strategic entrepreneur, building our market presence and bridging the gap between cutting edge AI and mission critical naval needs. By blending deep domain expertise with commercial flair, you will secure high stakes partnerships and oversee multidisciplinary teams to ensure our technology delivers transformational capability for national security.

• Leading the identification and acquisition of high value maritime accounts to establish and scale a new sub business unit within our Defence portfolio.

• Driving significant revenue growth by owning the full sales lifecycle, from initial market creation to executing complex contract and pricing negotiations.

• Cultivating deep, strategic relationships with senior stakeholders across the Navy, MOD, NATO/AUKUS and maritime industry to unlock long term partnership opportunities.

• Developing innovative AI and data driven propositions that solve specific maritime operational challenges and demonstrate clear, measurable value.

• Overseeing the delivery of sophisticated technology projects, ensuring high quality outcomes and maintaining ultimate responsibility for client satisfaction.

• Mentoring and coaching a growing team of commercial and delivery professionals, fostering their development in a fast paced, high growth environment.

• Collaborating with technical experts to translate complex maritime requirements into scalable AI solutions that support critical decision making.

• You bring deep domain expertise in the maritime sector, likely gained through time in the Navy or closely related environments, followed by success in a commercial technology role.

• You possess a proven track record of managing complex deal processes and meeting ambitious revenue targets within a professional services or high growth tech setting.

• You are a strategic thinker who can navigate the unique procurement processes of the defence sector and turn operational needs into concrete AI solutions.

• You demonstrate an entrepreneurial spirit, comfortable starting projects from the ground up and getting "hands on" to ensure the success of a new business area.

• You are a compelling communicator, able to build trust with senior stakeholders and explain the strategic value of technology without getting lost in jargon.

• You have the leadership maturity to work collaboratively within a multidisciplinary team, maintaining a focus on collective success and a high performance culture.

1. Talent Team Screen (30 minutes)

2. Introduction to Hiring Manager (60 minutes)

3. Case Study Interview (60 minutes)

4. Culture and Leadership Interview (60 minutes)

Some of our standout benefits:

• Unlimited Annual Leave Policy

• Private healthcare and dental

• Enhanced parental leave

• Family Friendly Flexibility & Flexible working

• Sanctus Coaching

• Hybrid Working

If you don't feel you meet all the requirements, but are excited by the role and know you bring some key strengths, please don't hesitate to apply as you might be right for this role, or other roles. We are open to conversations about part time hours.

We strongly encourage applications from people of all backgrounds, ethnicities, genders, religions and sexual orientations.