Customer Delivery Driver, Supermarket Assistant

About the Role

As one of our Customer Delivery Drivers, you'll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers' doors. Actively playing out our ethos - passionate Partners serving food lovers. When you're not out on the road, you'll be back at the shop supporting the team with daily tasks like stock replenishment and housekeeping, contributing to the efficient and productive running of the shop in a friendly and welcoming team.

In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £3.75 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.

Due to its nature, you must be 18 years or older to work in this role.

Key Responsibilities

• Checking your delivery routes for the day.
• Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
• Ensuring all of the appropriate vehicle safety checks are complete on your van, maintaining full road compliance, health and safety.
• Being an ambassador for the Waitrose brand while on the road with great customer service as your number one priority.
• Helping customers with their shopping and building a rapport with them based on trust and service.
• Supporting the wider shop team when required with general shopkeeping tasks.

Essential Skills and Experience

• Full valid B-Category UK manual driving licence with no more than 6 points.
• Great customer service skills.
• Time management skills.
• Ability to cope with the physical requirements of the role (e.g., lifting crates, moving cages).
• Comfortable working independently with the ability to be self motivated and adaptable.
• IT literacy.

Desirable Skills and Experience

• Previous experience in a driving role and knowledge of chilled vehicles.

Pay and Working Hours

• Hourly pay: £14.31.
• Night premium: £3.75 per hour for 22:00 - 06:00.
• Contract type: Permanent.
• Hours: Various hours including early starts and / or late finishes and weekend work - 23 hours per week.
• Job level: Partnership Level 10.
• Closing date: July 21, 2026.

Location

Newbury (Waitrose & Partners), Oxford Road, Newbury, Berkshire, RG14 1NB

Additional Information

Pre employment vetting may include DBS checks and financial probity checks for some roles. We encourage applicants to complete vetting documents quickly to avoid delays. Flexible working, job sharing, compressed hours or shorter hour contracts may be offered where possible.