Customer Delivery Driver, Supermarket Assistant

Overview

As one of our Customer Delivery Drivers, you'll bring Waitrose produce and Partner-led service to customers' doors, embracing our ethos of passionate Partners serving food lovers. When not on the road, you'll support the shop with daily tasks like stock replenishment and housekeeping to help the shop run efficiently in a friendly team.

Pay and hours

In addition to contractual pay, any time worked between 22:00 and 06:00 attracts Night Premium at £3.75 per hour. This also applies to existing Partners enrolled onto Enhanced Hours Premium arrangements.

Requirements

Due to its nature, you need to be 18 years or older to work in this role.

Key Responsibilities

• You'll typically start your day in store and you'll be responsible for:
• Checking your delivery routes for the day.
• Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
• Ensuring all of the appropriate vehicle safety checks are complete on your van, maintaining full road compliance, health and safety.
• Being an ambassador for the Waitrose brand while on the road with great customer service as your number one priority.
• Helping customers with their shopping and building a rapport with them based on trust and service.
• Supporting the wider shop team when required with general shopkeeping tasks.

Essential skills and experience

• Full valid B-category UK manual driving licence with no more than 6 points.
• Great customer service skills.
• Time management skills.
• Able to cope with the physical requirements of the role (e.g. lifting of crates, moving cages).
• Comfortable working independently with the ability to be self-motivated and adaptable.
• IT literate.

Desirable skills and experience

• Previous experience in a driving role and knowledge of chilled vehicles would be welcomed.

Additional information

• Closing Date: July 18, 2026
• Pay: £14.31 Hourly
• Contract Type: Temporary
• Hours of Work: Weekend part-time work spanning two days, with shifts from 13:45 to 21:45.
• Job Level: Partnership Level 10
• Location: Leighton Buzzard (Waitrose & Partners), 9 Waterbourne Walk, Leighton Buzzard, Bedfordshire, LU7 1DH

About the partnership

We're the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We're not just employees, we're Partners, driven by our purpose to build a happier world. As we look to our future, there's never been a more exciting time to join us. We're ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose. As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we're free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. As Partners, we make all the difference. And, we all own it.

Important notes

Some roles are subject to pre-employment vetting which may include DBS checks. If required, you'll be informed and provided with information about vetting during recruitment. Any DBS checks will be carried out by a third-party registered body and financial probity checks may also be required for some roles. Vacancies can close early if there are many applicants. We support flexible working where possible; discuss this with the hiring manager during your interview.