Customer Care Specialist - Sleep Solutions Expert

A leading mattress retailer in Norwich is seeking a Customer Service Representative to join their dynamic team. The role involves managing customer inquiries via phone, email, and chat, processing orders, and collaborating with suppliers to resolve issues. Ideal candidates will have extensive experience in customer service, excellent communication skills, and the ability to work under pressure. Mattressman offers a supportive workplace with opportunities for growth and a range of employee benefits, including discounts and social events.