Customer Care Specialist - Onsite UK

Posted 15 hours 48 minutes ago by Genpact (UK) Limited

Permanent
Full Time
Other
London, United Kingdom
Job Description

Genpact in Milton Keynes is seeking a Customer Service Representative - English to deliver professional support to customers of leading banks and building societies. You will handle inquiries across multiple channels, process account and payment requests, and ensure accurate record-keeping and policy adherence.

Ideal candidates have strong communication, active listening, and teamwork skills, with basic IT ability to use CRM systems and a commitment to data quality and customer satisfaction.