Customer Care Specialist - Inbound/Outbound & Flexible Shifts

Posted 2 hours 39 minutes ago by Encore Capital Group

£80,000 - £100,000 Annual
Permanent
Full Time
Other
England, United Kingdom
Job Description
A financial services company based in Telford is seeking Call Centre Agents to provide exceptional customer service and support customers' financial wellbeing. The role includes managing calls, participating in structured training, and engaging with customers empathetically. Candidates should have experience in customer service and be able to work in a team. Benefits include a competitive salary, flexible shift patterns, and a supportive work environment with various additional perks.