Customer Care Specialist - Inbound & Outbound Support

AXA Group in Middlesbrough is seeking dedicated Customer Service Representatives for full-time, permanent roles. You will help maintain and grow the AXA Retail Account by handling customer enquiries and providing clear, helpful information.

You'll interact with customers across multiple departments and support the team in delivering excellent service in a dynamic work environment. This role emphasizes accurate transaction processing, rapid query resolution, and a proactive approach to customer