Customer Care Specialist - Home Builds

Persimmon Homes is seeking a Customer Care Coordinator to join our customer care team, coordinating the resolution of home-related issues with speed, professionalism and empathy. You will be the vital link between customers, contractors and internal teams to ensure a smooth journey and high service levels.

You will manage communications across multiple channels, record interactions in COINS, and drive service excellence while meeting SLAs and quality codes.