Customer Care Specialist - Automotive Support & Service

ROI is recruiting Customer Care Specialists to support Volvo Cars in delivering an outstanding customer experience. You'll act as a brand ambassador, handling inquiries and complaints across the shopping and ownership journey, reflecting Volvo's commitment to safety, sustainability and service excellence in every interaction.

You'll communicate via inbound calls, webchat, email and social channels with empathy and professionalism, keeping accurate records and following up promptly to resolve