Customer Care Champion
Posted 17 days 5 hours ago by Mindful Chef Ltd.
Permanent
Full Time
Other
Worcestershire, Redditch, United Kingdom, B97 4
Job Description
A leading recipe box company in the UK is seeking a Customer Care Specialist to provide exceptional support to customers via phone and email. The ideal candidate will have customer service experience, strong communication skills, and the ability to handle challenging situations with empathy. This role includes engaging with customers to resolve inquiries, conducting win-back calls, and collaborating with internal teams to ensure a high-quality customer experience. Enjoy a hybrid work environment and competitive benefits package.