Customer Care & Resolution Specialist

OCU Group is looking for a Response Coordinator for their Leeds location. This role involves engaging with customers, resolving issues, and ensuring an exceptional customer experience in a dynamic environment.

You will be responsible for answering inbound inquiries, processing requests, and collaborating with team members to achieve performance targets. Ideal candidates will have previous customer service experience and strong communication skills.

OCU Group offers a supportive working environment and opportunities for professional growth.