Customer Care & Prescription Ops Lead (Hybrid)

Optimum Medical in Leeds is seeking an experienced Assistant Manager to lead our Customer Care & Prescription Management function on-site 4 days a week with remote flexibility on Thursdays. You will coach Team Leaders and Advisors, drive service quality, and optimise systems to enhance customer journeys and operational efficiency.

We value calm leadership under pressure, strong people development, and a hands-on approach to process improvement in a fast-paced environment.