Customer Care & Experience Liaison Specialist

Network Plus is seeking a Customer Liaison Officer for a permanent on-site role in Torquay with the National Grid. The role focuses on CARE activities, resolving customer enquiries within D+1, and driving superior customer satisfaction across projects.

Applicants should have utilities sector exposure, strong leadership and client management capabilities, and a valid driving licence. DBS checks may be required; a stringent focus on health, safety and customer service is essential.