Customer Advisor - Argos (in Sainsbury's)

Job Details

• Rate: £13.23 per hour
• Location: Ottery St Mary Store, Ottery St. Mary, EX11 1BW
• Hours: Part time, 12 hours per week
• Contract type: Permanent
• Business area: Retail
• Closing date: 03 June 2026
• Requisition ID:

Shift Hours

Availability mostly across the whole week between 7:30am and 8:30pm.

About the role

As one of the leading UK digital retailers, Argos provides our customers with inspiring choice and trusted value across a vast range of products with unforgettable ease. As a Customer Advisor, you'll provide the very best experience for our customers when they visit our stores to shop or collect their online orders.

Required qualifications & conditions

• You must have Right to Work eligibility in the UK.
• Most roles are part time working across a variety of shifts, including weekdays and weekends. Your hours will be scheduled to fit around your availability and may vary from week to week.

What you'll be doing

• Ensure our customers have a great shopping experience by delivering excellent customer service on the tills, website screens on the shopfloor and at the collection counter.
• Collect products from the stock area for customers, take payments, provide details on our financial service offerings for certain products and process refunds.
• Make sure that the stock room is neat and tidy, and restocking products from deliveries.
• Be present on the shop floor helping customers with questions and provide advice on a wide range of products.
• Build great knowledge about our products, services and promotions to help provide recommendations.

What makes a great Argos Colleague

• Friendly and welcoming with genuine enthusiasm for helping customers.
• Comfortable talking to customers about our financial services when buying certain products.
• Happy working in a fast paced, physical and high energy environment, and thrives in being part of a team.
• Always prepared to work flexibly and productively to a high standard across the store when needed - you'll be fully trained in a variety of skills, so you have opportunities to learn, develop and try new things.
• Embraces using new digital tools and technology to do your job brilliantly.
• Have great attention to detail, keeping the store clean and clutter free to create the best shopping experience for our customers.

Working for us has great rewards

We truly value our colleagues and provide market leading benefits and training to reflect that:

• Discount card - 10% off at Sainsbury's, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury's every Friday and Saturday, and 15% off at Argos every pay day.
• Free food and hot drinks - provided for Colleagues in all our stores.
• Generous holiday entitlement - based on the hours you work, plus maternity and paternity leave.
• Pension - we'll match between 4-7.5% of your pension contributions.
• Sainsbury's share schemes - buy Sainsbury's shares at discounted prices.
• Shopping discounts - special offers on gym memberships, restaurants, holidays, retail vouchers and more.
• Wellbeing support - including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues.

Inclusive place to work and shop

We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us.

To support this commitment, we provide resources to help our colleagues understand and support their role and team effectively. Our internal colleague networks help ensure true representation for everyone, and we are proud to offer a range of development opportunities, including mentorship, training and career progression pathways.

EEO & Reasonable Adjustments

As part of our commitment as a Disability Confident Leader, all candidates will have the opportunity to be offered an interview through our online assessment which will prioritise those candidates who achieve the highest score and therefore most closely match the essential criteria for the role.

If you require any reasonable adjustments during the application or interview stages, please let us know and we will endeavour to support you.