CRM Manager (Consultant)

Who are we?

WA Technology is a B2B supplier of iGaming solutions with a rapidly growing number of clients and partnerships in emerging markets. We offer a state-of-the-art iGaming platform, turnkey solutions, and standalone products that allow operators to enter or expand into emerging markets quickly and easily.

WA Platform is a fully scalable and customizable solution, featuring over 75+ game providers, 15.000+ games, and multi-currency support with 80+ payment methods. WA Technology enables operators to build their own Casino, Sportsbook, Lottery and Fantasy business precisely how they envision it. We have offices around the world, supporting our clients with on-the-ground presence and regional expertise.

Where and how we work?

We currently have teams based in Malta, Lisbon (Portugal), Sofia (Bulgaria), London (UK) and Bucharest (Romania). Our hybrid work model encourages regular in-person collaboration while also allowing flexibility to work remotely.

Long story short, you will

will be part of our managed services team, supporting external client(s) in driving player engagement and retention. The role involves designing and delivering multi-channel campaigns, applying smart segmentation to target the right audiences at the right time, and monitoring performance to continuously optimize results.

Collaboration with client stakeholders and internal teams will be key to ensuring campaigns are executed effectively and deliver measurable impact. This position is ideal for someone detail-oriented, analytical, and creative, who is motivated to enhance how our clients engage with their players.

All the responsibilities we will trust you with:

• Assist in the planning, setup, and execution of multi-channel CRM campaigns (email, SMS, push notifications, onsite messaging)

• Segment player databases and target communications based on player activity and lifecycle stage

• Monitor campaign performance and prepare regular reports with actionable insights

• Collaborate with design, content, and product teams to ensure accurate and timely campaign delivery

• Support A/B testing and campaign optimization initiatives

• Maintain CRM tools and ensure data accuracy

Your areas of knowledge and expertise :

• 1-3 years of experience in a CRM, marketing, or digital role

• Familiarity with CRM platforms, campaign management tools, and customer segmentation.

• Strong analytical skills and ability to interpret campaign data.

• Excellent attention to detail and organizational skills.

• Strong communication and collaboration skills.

• Excellent command of English language, especially written (native English preferred)

Why Work With Us?

• Flexible work environment with a hybrid work setup: In this case, you will be meeting the team, at least, once per week.

• Opportunity to work with well-connected industry leaders.

• A leadership approach that fosters innovation, creativity, and trust.

• Opportunity to experience the buzz of highly driven and motivated work colleagues.

• Experience a start-up feel in a fast-paced growth-driven environment.

We are committed to fostering an inclusive workplace that values and promotes diversity. Our aim is to create a vibrant, accessible, and welcoming environment for individuals of all backgrounds, experiences, and perspectives. We believe in equal opportunity for everyone and encourage candidates from diverse backgrounds to apply, including those from underrepresented groups. Our hiring decisions are made based on the merits of skills, experience, and potential, ensuring fairness and equality for all applicants.