Critical Care Ward Administrator
Posted 23 hours 52 minutes ago by Kings College Hospital
£30,546 - £32,207 Annual
Permanent
Full Time
Temporary Jobs
Kent, Bromley, United Kingdom, BR1 1EW
Job Description
Main area Critical Care Department Grade Band 3 Contract Fixed term: 11 months (Full time 37.5hrs per week) Hours Full time - 37.5 hours per week (Mondays to Fridays) Job ref 213-DivisionC A
Employer King's College Hospital NHS Foundation Trust Employer type NHS Site King's College Hospital Town London Salary £30,546 - £32,207 per annum pro rata including HCA Salary period Yearly Closing 08/01/:59
King's College Hospital NHS Foundation Trust is one of the UK's largest and busiest teaching Trusts with a turnover of c£1.8 billion, 1.5 million patient contacts a year and more than 15,000 staff based across 5 main sites in South East London. The Trust provides a full range of local hospital services across its different sites, and specialist services from King's College Hospital (KCH) sites at Denmark Hill in Camberwell and at the Princess Royal University Hospital (PRUH) site in the London Borough of Bromley.
We encourage all our staff to have a healthy work/life balance. In doing so, you can apply for flexible working from the beginning of your employment. We offer a range of options which are designed to suit different circumstances and priorities in line with service requirements.
To provide an effective administrative service, ensuring the smooth and efficient running of the Critical Care Units and some minute taking
To be flexible with own workload, and be able to prioritise work, to meet deadlines
To ensure data is inputted accurately in a timely manner, including patient information on EPIC Apollo, allocation book and the patient bed board, you will be required perform quality checks to ensure accuracy.
To liaise with the multi-disciplinary team, internal and external agencies to ensure continuity in achieving excellence in patient care.
To create posters and signs, liaising with other departments to ensure accurate information is displayed professionally at all times, all signage must be laminated for infection control purposes.
To rotate between the Critical Care Units as required as well as covering colleagues for annual leaves, sickness etc, as directed by the Team Leader.
To ensure all Estates jobs are reported/chased and entered onto the Estates tracker, making sure any updates are noted.
Main duties of the job To act as first point of contact for patients, relatives and visitors attending the units and to ensure that they are appropriately greeted and directed at all times.
To answer telephone enquiries in a professional and sensitive manner, directing calls to the appropriate staff.
To sort mail on a daily basis, redirecting mail appropriately.
Using Oracle ordering system to order stationery as required, checking that all stock is delivered and to manage any problems in relation to these orders, ensuring value for money at all times, to do regular stock level checks to ensure efficiency in stock management.
To provide help and facilities (i.e. telephone) for distressed and bereaved relatives to contact their friends and families, and to act in a professional, sympathetic and caring manner at all times.
To provide sickness certificates and letters for patients as requested by the nurse in charge.
To ensure each morning that all admissions and discharges are entered into Epic Apollo, Bed Board and the Allocation Book. Check each patient's demographic details (address, post-code, GP. ethnic and religion) are correct. To obtain patient's notes on admission and to track on discharge, returning / tracking patient notes back to medical records when required and to ensure that patient's notes are scanned onto Epic when required.
Working for our organisation King's College Hospital NHS Foundation Trust is one of the UK's largest and busiest teaching Trusts with a turnover of c£1.8 billion, 1.5 million patient contacts a year and more than 15,000 staff based across South East London. The Trust provides a full range of local and specialist services across its five sites. The trust-wide strategy of Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person-centred, digitally-enabled, and focused on sustainability, we aim to take Team King's to another level.
We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people.
King's is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone's contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust's carbon emissions, waste and pollution wherever possible.
Detailed job description and main responsibilities To provide an effective administrative service, ensuring the smooth and efficient running of the Critical Care Units and some minute taking
To be flexible with own workload, and be able to prioritise work, to meet deadlines.
To rotate between the Critical Care Units as required as well as covering colleagues for annual leave, sickness etc. as directed by the Critical Care Matron
To ensure data is inputted accurately in a timely manner, including patient information on EPIC Apollo, allocation book and the patient bed board, you will be required perform quality checks to ensure accuracy.
To liaise with the multi-disciplinary team, internal and external agencies to ensure continuity in achieving excellence in patient care.
The allocation book must be written up in a timely manner ensuring all members of staff are written in and double check against the rota, where there is a staffing shortage NHSP requests must be put on the system as far out in advance as possible to ensure the staffing requirements are met
To contact and book Bank staff on a daily basis, liaising with the NHS Professionals, ensuring booking reference numbers are obtained prior to the start of each shift. Agency staff to be booked only as a last resort.
To provide the Matron with an up to date list of staffing numbers on a daily basis and to keep Matron informed of any progress/changes throughout the day
To create posters and signs, liaising with other departments to ensure accurate information is displayed professionally at all times, all signage must be laminated for infection control purposes
To act as first point of contact for patients, relatives and visitors attending the units and to ensure that they are appropriately greeted and directed at all times
To answer telephone enquiries in a professional and sensitive manner, directing calls to the appropriate staff
To sort mail on a daily basis, redirecting mail appropriately.
Using Oracle ordering system to order stationery as required, checking that all stock is delivered and to manage any problems in relation to these orders, ensuring value for money at all times, to do regular stock level checks to ensure efficiency in stock management.
To check the relative's room each morning, ensuring that that room is adequately stocked with tea etc relative information sheets and to remove all bed linen on a daily basis
To provide help and facilities (i.e. telephone) for distressed and bereaved relatives to contact their friends and families, and to act in a professional, sympathetic and caring manner at all times.
To provide sickness certificates and letters for patients as requested by the nurse in charge.
To assist in finding temporary accommodation in the Salvation Army for relatives of patients
Management of Electronic/Manual medical records
To ensure each morning that all admissions and discharges are entered into Epic Apollo, Bed Board and the Allocation Book. Check each patient's demographic details (address, post-code, GP. ethnic and religion) are correct. To obtain patient's notes on admission and to track on discharge, returning / tracking patient notes back to medical records when required and to ensure that patient's notes are scanned onto Epic when required
To ensure that the Epic bed state is a true and accurate reflection of the actual patient's movements. To be responsible for alerting any discrepancies are notified via e mail to appropriate department and copied to the Senior Audit nurse
To be able to generate a new hospital number for new patients to King's College Hospital, through Epic Apollo system
To ensure patient's notes are available for the Relative Liaison Officer (Bereavement), and to take deceased patient's property to the Relative Liaison Office as promptly as possible, documenting this in the property book and the Unit Diary.
To ensure that each patient has one hospital unit number and that case notes are correctly amalgamated. Any discrepancies are reported to Medical Records via email and copied to the Senior Audit nurse.
To conduct quality audits e.g. monthly medical notes audit, within set timeframes and to produce an audit cycle as necessary.
Clerical / Administrative
To assist in the clerical duties associated with the admission and discharge of patients. This includes ensuring that any previous notes (even from another hospital) are obtained and available at the bedside
On discharge of patient, to ensure notes are returned to their rightful department straight away
. click apply for full job details
Employer King's College Hospital NHS Foundation Trust Employer type NHS Site King's College Hospital Town London Salary £30,546 - £32,207 per annum pro rata including HCA Salary period Yearly Closing 08/01/:59
King's College Hospital NHS Foundation Trust is one of the UK's largest and busiest teaching Trusts with a turnover of c£1.8 billion, 1.5 million patient contacts a year and more than 15,000 staff based across 5 main sites in South East London. The Trust provides a full range of local hospital services across its different sites, and specialist services from King's College Hospital (KCH) sites at Denmark Hill in Camberwell and at the Princess Royal University Hospital (PRUH) site in the London Borough of Bromley.
We encourage all our staff to have a healthy work/life balance. In doing so, you can apply for flexible working from the beginning of your employment. We offer a range of options which are designed to suit different circumstances and priorities in line with service requirements.
To provide an effective administrative service, ensuring the smooth and efficient running of the Critical Care Units and some minute taking
To be flexible with own workload, and be able to prioritise work, to meet deadlines
To ensure data is inputted accurately in a timely manner, including patient information on EPIC Apollo, allocation book and the patient bed board, you will be required perform quality checks to ensure accuracy.
To liaise with the multi-disciplinary team, internal and external agencies to ensure continuity in achieving excellence in patient care.
To create posters and signs, liaising with other departments to ensure accurate information is displayed professionally at all times, all signage must be laminated for infection control purposes.
To rotate between the Critical Care Units as required as well as covering colleagues for annual leaves, sickness etc, as directed by the Team Leader.
To ensure all Estates jobs are reported/chased and entered onto the Estates tracker, making sure any updates are noted.
Main duties of the job To act as first point of contact for patients, relatives and visitors attending the units and to ensure that they are appropriately greeted and directed at all times.
To answer telephone enquiries in a professional and sensitive manner, directing calls to the appropriate staff.
To sort mail on a daily basis, redirecting mail appropriately.
Using Oracle ordering system to order stationery as required, checking that all stock is delivered and to manage any problems in relation to these orders, ensuring value for money at all times, to do regular stock level checks to ensure efficiency in stock management.
To provide help and facilities (i.e. telephone) for distressed and bereaved relatives to contact their friends and families, and to act in a professional, sympathetic and caring manner at all times.
To provide sickness certificates and letters for patients as requested by the nurse in charge.
To ensure each morning that all admissions and discharges are entered into Epic Apollo, Bed Board and the Allocation Book. Check each patient's demographic details (address, post-code, GP. ethnic and religion) are correct. To obtain patient's notes on admission and to track on discharge, returning / tracking patient notes back to medical records when required and to ensure that patient's notes are scanned onto Epic when required.
Working for our organisation King's College Hospital NHS Foundation Trust is one of the UK's largest and busiest teaching Trusts with a turnover of c£1.8 billion, 1.5 million patient contacts a year and more than 15,000 staff based across South East London. The Trust provides a full range of local and specialist services across its five sites. The trust-wide strategy of Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person-centred, digitally-enabled, and focused on sustainability, we aim to take Team King's to another level.
We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people.
King's is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone's contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust's carbon emissions, waste and pollution wherever possible.
Detailed job description and main responsibilities To provide an effective administrative service, ensuring the smooth and efficient running of the Critical Care Units and some minute taking
To be flexible with own workload, and be able to prioritise work, to meet deadlines.
To rotate between the Critical Care Units as required as well as covering colleagues for annual leave, sickness etc. as directed by the Critical Care Matron
To ensure data is inputted accurately in a timely manner, including patient information on EPIC Apollo, allocation book and the patient bed board, you will be required perform quality checks to ensure accuracy.
To liaise with the multi-disciplinary team, internal and external agencies to ensure continuity in achieving excellence in patient care.
The allocation book must be written up in a timely manner ensuring all members of staff are written in and double check against the rota, where there is a staffing shortage NHSP requests must be put on the system as far out in advance as possible to ensure the staffing requirements are met
To contact and book Bank staff on a daily basis, liaising with the NHS Professionals, ensuring booking reference numbers are obtained prior to the start of each shift. Agency staff to be booked only as a last resort.
To provide the Matron with an up to date list of staffing numbers on a daily basis and to keep Matron informed of any progress/changes throughout the day
To create posters and signs, liaising with other departments to ensure accurate information is displayed professionally at all times, all signage must be laminated for infection control purposes
To act as first point of contact for patients, relatives and visitors attending the units and to ensure that they are appropriately greeted and directed at all times
To answer telephone enquiries in a professional and sensitive manner, directing calls to the appropriate staff
To sort mail on a daily basis, redirecting mail appropriately.
Using Oracle ordering system to order stationery as required, checking that all stock is delivered and to manage any problems in relation to these orders, ensuring value for money at all times, to do regular stock level checks to ensure efficiency in stock management.
To check the relative's room each morning, ensuring that that room is adequately stocked with tea etc relative information sheets and to remove all bed linen on a daily basis
To provide help and facilities (i.e. telephone) for distressed and bereaved relatives to contact their friends and families, and to act in a professional, sympathetic and caring manner at all times.
To provide sickness certificates and letters for patients as requested by the nurse in charge.
To assist in finding temporary accommodation in the Salvation Army for relatives of patients
Management of Electronic/Manual medical records
To ensure each morning that all admissions and discharges are entered into Epic Apollo, Bed Board and the Allocation Book. Check each patient's demographic details (address, post-code, GP. ethnic and religion) are correct. To obtain patient's notes on admission and to track on discharge, returning / tracking patient notes back to medical records when required and to ensure that patient's notes are scanned onto Epic when required
To ensure that the Epic bed state is a true and accurate reflection of the actual patient's movements. To be responsible for alerting any discrepancies are notified via e mail to appropriate department and copied to the Senior Audit nurse
To be able to generate a new hospital number for new patients to King's College Hospital, through Epic Apollo system
To ensure patient's notes are available for the Relative Liaison Officer (Bereavement), and to take deceased patient's property to the Relative Liaison Office as promptly as possible, documenting this in the property book and the Unit Diary.
To ensure that each patient has one hospital unit number and that case notes are correctly amalgamated. Any discrepancies are reported to Medical Records via email and copied to the Senior Audit nurse.
To conduct quality audits e.g. monthly medical notes audit, within set timeframes and to produce an audit cycle as necessary.
Clerical / Administrative
To assist in the clerical duties associated with the admission and discharge of patients. This includes ensuring that any previous notes (even from another hospital) are obtained and available at the bedside
On discharge of patient, to ensure notes are returned to their rightful department straight away
. click apply for full job details