Credit Controller

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Brand: Finance, Procurement, Legal, Privacy, Property
Work type: Full time
Location: London
Categories: Finance & Strategy

Flight Centre Travel Group is one of the world's largest travel companies, with over 12,000 employees globally-whom we call 'Flighties'. With over thirty brands and headquarters in more than twenty countries, our roles are diverse and our opportunities are endless. We have been voted a 'Great Place to Work' for 12 years, including recognitions for Wellbeing and Women. We are passionate about our people and our purpose to open up the world for those who want to see.

About the role

The Credit Control Team is responsible for diplomatically collecting debt in line with contracted Client credit terms, removing obstacles to ensure collections.

To succeed, you need to be passionate, professional, and comfortable in a high-pressure environment. This varied role involves reporting, reconciliation, leading the Accounts Receivable Team, and primarily collecting late payments to reduce Flight Centre's risk.

What we require

• 3 years of credit control experience
• Team player
• Promoting customer satisfaction while ensuring cash collection in line with payment terms
• Ability to quickly learn new tools and processes
• MS Dynamics experience is essential

What's in it for you

• Exclusive Travel Discounts: Access industry rates and discounts through our in-house travel team.
• Career Development: Clear pathways and resources across our global brands in over 20 countries, including training and support.
• Vibrant Culture & Industry Events: Enjoy social events like awards nights, conferences, and year-end balls.
• Active Hour: Dedicate time weekly to fitness or wellness.
• Health Cash Plan: Reimbursements for dental, optical, chiropractic, and other medical services.
• Wellbeing Challenges: Monthly activities to promote health and motivation.
• Financial Support: Expert advice on mortgages, financial guidance, and money coaching.
• Additional Benefits: Charitable donations, pension schemes, share options, electric vehicle schemes, and salary sacrifice benefits.

Our philosophy is our people. We are committed to an inclusive, respectful, and supportive workplace that reflects societal diversity.

We accommodate requests to make onboarding accessible. Contact for assistance.