Credit Control Supervisor

Credit Control Supervisor - London - £44,000

Venn Group's specialist Finance recruitment team is recruiting for a Credit Control Supervisor on behalf of a leading private healthcare organisation based in Central London.

This permanent opportunity offers the chance to lead a high-performing credit control function, overseeing collections activity, supporting continuous improvement initiatives, and helping to minimise debt exposure across a large and complex organisation.

The Role

You will be responsible for:

• Supervising and supporting a team of 10+ Credit Controllers across multiple locations
• Ensuring prompt collection of outstanding debt in line with company credit terms and departmental KPIs
• Allocating workloads effectively and supporting the smooth management of shared inboxes, customer correspondence and incoming calls
• Providing guidance on escalated customer queries and complex debtor accounts
• Reviewing and approving credit notes, write-offs and other credit control processes in line with internal controls
• Working closely with Finance, Sales and operational teams to resolve outstanding ledger issues and improve cash collection performance
• Monitoring aged debt balances and supporting the production of regular performance and collections reports
• Assisting with cash collection forecasting and recovery planning
• Identifying opportunities to improve processes, controls and system utilisation
• Supporting the maintenance of team procedures, documentation and best practice standards

About You

• Proven experience within Credit Control, Accounts Receivable or Debt Recovery
• Previous experience supervising, mentoring or supporting a medium to large credit control team
• Strong knowledge of collections processes, aged debt management and customer account reconciliation
• Confident using Dynamics 365
• Experience of working within a large or multi-site organisation would be advantageous

Key Details

Salary: £44,000

Location: Central London (WC1)

Contract: Permanent

Start: ASAP

Why Consider This Role?

• Opportunity to step into a key supervisory position within a well-established and highly regarded healthcare organisation
• Join a supportive, collaborative and trusted finance team with a strong culture of development and knowledge sharing
• Clear internal career progression opportunities, with the chance to grow into more senior leadership positions as the team continues to expand
• Lead and develop a credit control team while remaining hands-on in driving collection performance and improving processes
• Competitive salary, excellent exposure to senior stakeholders and genuine long-term career prospects