Council Tax Officer

Council Tax Officer
Enfield
Full Time
Temporary Join a dynamic and customer-focused team in Enfield as a Council Tax Officer, where you will play a vital role in the delivery of high-quality financial assessment and collection services. THE ROLE
As a Council Tax Officer, you will be responsible for delivering effective and efficient income assessment and council tax collection services as part of Enfield Council's Assessment Hub.
Key responsibilities include:

• Handling the assessment and determination of income-related benefits and other reductions
• Managing complex council tax collection and enforcement matters
• Providing high-quality written and verbal customer service support
• Responding to queries and guiding customers through assessment and collection procedures
• Maintaining accurate records of all customer interactions and case updates
• Working closely with other departments and external agencies to resolve issues
• Supporting continuous service improvement and automation initiatives

THE CANDIDATE
To be successful in this role, you must have previous experience working in a council tax, financial assessment, or similar local authority role.
You should also possess:

• A strong track record in delivering council tax collection or financial assessment services
• Experience with income-related benefit claims and change of circumstances
• Excellent communication and interpersonal skills
• Solid IT proficiency and ability to use relevant financial systems
• Evidence of continuous professional development

THE CONTRACT
WORKING HOURS: Full Time, 35 Hours
LENGTH OF CONTRACT: 3 Month Contract, Temp to Perm
RATE: The pay for the role is £23.00 per hour LTD company rate. The PAYE equivalent is £19.74 per hour, inclusive of holiday. HOW TO APPLY
If interested in this role, please apply directly or email or call and ask for Beth for more info
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!