Cosmetic Patient Concierge Appointments & Growth

Hair Transplant Patient Advisor Jobs London Patient Coordinator Jobs Central London Hybrid Job Opportunity About the Role:

We are seeking a friendly and professional Patient Coordinator to join our client's team. As the first point of contact for customers, you will play a key role in creating an excellent customer experience. This position is ideal for someone who thrives in a fast-paced environment, is passionate about customer service, and has a proactive attitude.

Responsibilities:

• Provide a warm and welcoming atmosphere to all customers, ensuring exceptional service at every touchpoint.
• Assist customers with inquiries, product recommendations, and service bookings.
• Handle administrative duties, including scheduling appointments, managing records, and processing transactions.
• Maintain a clean and organized reception area, adhering to health and safety protocols.
• Collaborate with the team to ensure a smooth and efficient workflow.

About You:

• Proven experience in a customer-facing role, with an understanding of the sales process ideally within private healthcare
• Strong interpersonal and communication skills
• Ability to multitask, prioritise, and work well under pressure
• A positive, can-do attitude and willingness to contribute to team success
• Proficiency in managing CRM systems and online payment platforms

What's in It for You:

• A competitive salary package with an impressive and uncapped commission structure
• Opportunities for professional growth and development.
• A supportive, inclusive and fantastic work environment.
• Opportunity to work in a state of the art, contemporary clinic