Coroners Court Usher

Are you an excellent communicator with a positive team work ethic and strong IT skills? Do you enjoy problem solving and multi-tasking? Are you resilient and composed when working under pressure?

This is your chance to play a key support role within the Coroners' Court for Kent and Medway. You will manage all aspects of inquest hearings in the Coroners' Court and support administrative functions. Diligent in your approach, you will work flexibly and collaboratively with the Coroner, Coroners' Investigation Officers, Coroners' Court Officers, Court volunteers, Supervisors and Managers to ensure effective and continuous service. Liaising with bereaved families in a calm, ethical and empathetic manner to ensure they are fully aware of the court process will be a vital part of your role, as will ensuring inquest hearings are legally compliant.

Fully committed to confidentiality, you will bring a proven track record in a customer service role with strong IT and administrative skills or alternatively in a responsible role within a court setting. You will have the communication and negotiation skills and initiative to engage with people suffering emotional distress and handle situations where cultural or religious observances may be significant.

With English GCSE grade C or above or equivalent, you will have the ability to gain a sound understanding of relevant legislation, Chief Coroners and other official guidance, including Kent County Council policies and judicial direction. Training will be provided and further development opportunities will be available.

The role of Coroners' Court Usher is being offered as a permanent relief contract and the Coroners' office and courts are currently based in Oakwood House, Maidstone.

This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.

KCC is committed to building a workforce which reflects the diversity of the county's working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities, and aspires to create an inclusive workplace where everyone can be themselves at work.

Location Oakwood House, Maidstone, United Kingdom