COO Strategy and Performance Manager

COO Strategy and Performance Manager About Your New Employer

Join a leading international insurance and financial services organisation with a strong presence in Ireland. Work in a high-profile Chief Operating Office role, partnering directly with senior leadership on enterprise-wide priorities. Be part of a forward-looking organisation investing in operational resilience, artificial intelligence, customer experience and continuous improvement.

About Your New Job

As Strategy and Performance Manager, you will act as a strategic coordination and decision-support partner to the Chief Operating Officer. You will work across the organisation to connect priorities, improve governance and support better business decisions.

Your responsibilities will include:

• Developing and maintaining the strategic and operational roadmap, including the roadmap reporting process.
• Managing governance processes for COO requests, Board papers and regulatory requirements, ensuring timely and consistent contributions.
• Creating clear and compelling strategic narratives for internal and external audiences, including company-wide communications and quarterly updates.
• Preparing high-quality Board papers, senior leadership presentations and strategic materials, and acting as a key liaison for COO priorities and promoting effective collaboration across functions.
• Maintaining the COO scorecard across operational, financial and strategic measures, including change delivery, cost efficiency, vendor exposure, AI progress and resilience readiness.
• Partnering with Finance on benefits realisation, value tracking, forecasting and budget management. Challenging priorities, identifying risks and dependencies, and supporting informed decision-making across the COO leadership team.

What Skills You Need

• At least 7 years' experience in strategic planning, management consulting or a senior business role; experience in insurance or financial services is desirable.
• Proven experience in operational governance, project delivery and performance management.
• Strong strategic thinking combined with the ability to execute effectively in a complex organisation.
• Strong stakeholder management, organisational and project management skills.

What's on Offer

• Competitive salary with an annual salary review and company/performance-related bonus.
• Contributory pension scheme with employer contributions of up to 10%, plus life assurance.
• Generous annual leave, bank holidays, employee discounts and education support.
• Excellent learning and development opportunities within a high-profile strategic leadership function.