Contracts Manager M&E Maintenance

We are seeking an experienced and proactive Contracts Manager to oversee the delivery of mechanical, electrical, and HVAC maintenance services across a diverse portfolio of commercial and industrial clients. This position plays a key role in ensuring all contracted works are delivered safely, efficiently, and in line with contractual, financial, and quality expectations.

• Manage end-to-end performance of multiple maintenance contracts, ensuring compliance with SLAs and KPIs

• Act as the primary client contact, building strong relationships and ensuring high customer satisfaction

• Oversee PPM, reactive maintenance, and minor project delivery across M&E and HVAC disciplines

• Monitor contract financials, including budgeting, forecasting, margin control, and reporting

• Lead and support engineering teams, including scheduling, resource allocation, and subcontractor management

• Ensure all works comply with statutory requirements, H&S legislation, and company procedures

• Conduct site audits, contract reviews, and performance meetings

• Identify opportunities for contract growth, additional works, and service improvements

• Prepare reports, proposals, and necessary documentation

• Proven experience as a Contracts Manager (or similar role) within an M&E or HVAC maintenance environment

• Strong technical understanding of M&E and HVAC systems

• Excellent communication, client management, and negotiation skills

• Ability to manage multiple contracts and teams in a fast-paced environment

• Strong commercial awareness and experience managing contract budgets

• Knowledge of compliance requirements and health & safety standards

• Full UK driving licence

• Salary £50,000-£75,000 (DOE)

• Gross profit bonus - typically £10,000

• £6,000 car allowance

• 28 days holiday + Christmas shutdown + bank holidays

• Genuine organic progression within a growing business