Contracts Manager

UK Contracts Manager - Regional Install

We are recruiting a UK Contracts Manager to join our fast-growing Regional Installation team. This influential role will lead a team delivering large, multi complex fire suppression projects, ensuring high quality installations and a seamless customer experience.

Position Overview

• Work closely with key customers and manage major commercial projects in UK city centres. (Initial projects located - South England, Midlands, North West)
• Lead Project Site Managers, Engineers and subcontractors on site
• Ensure seamless installation, customer satisfaction, and project performance
• Join our Fire Suppression Senior Leadership panel to shape strategies and execution plans across the UK
• Drive growth and development opportunities for our employees

What We Can Offer

• Competitive salary, company car and bonus
• 25 days paid holiday plus bank holidays and sick pay
• Hybrid working
• Private medical cover
• Comprehensive benefits package including 7% matched pension, life assurance, employee assistance program, employee referral scheme, employee discounts including high street brands, cycle to work scheme, and discount on Johnson Controls security products
• Extensive product and on the job/cross training opportunities with outstanding resources available
• Encouraging and collaborative team environment
• Career development through various career ladders including Customer Service

What You Will Do

Reporting to the Head of Regional Install, you will:

• Lead and drive initiatives within installation teams
• Take responsibility for delivery, quality, health & safety, and financial performance
• Manage your own financial work bank, focusing on optimisation and cost management
• Build and maintain strong customer relationships
• Maximise project margins with support from Quantity Surveyors

How You Will Do It

• Maintain close working relationships with Regional Install teams
• Monitor and advise on defects or scope deviations
• Implement procedures, brief staff, and ensure best practice
• Plan and schedule manpower and equipment to meet deadlines and budgets
• Ensure documentation is accurate and completed on time
• Conduct safety and quality audits
• Identify training needs through performance assessments and appraisals
• Monitor budgets, prepare reports, and manage debt disputes with Credit Control

Key Responsibilities

• Conduct installation pre bid reviews and configure complex systems
• Troubleshoot and resolve technical issues during installations
• Provide technical support and verify system functionality
• Train clients on system operation and maintenance
• Collaborate with sales, engineering, procurement, design, and project management
• Contribute to continuous improvement and process efficiency
• Support growth by identifying market trends and margin opportunities
• Assist with customised solution design
• Support regional management in quality, health & safety, and financial delivery

Requirements

• Technical expertise in installing, configuring, and troubleshooting complex systems
• Strong background in Fire Suppression, BSEN12845 & NFPA/FM standards
• Excellent problem solving, organisational, and communication skills
• Attention to detail in installation and documentation
• Willingness to travel regularly across the UK
• Full UK driver's licence

Preferred

• Knowledge of fire legislation and standards
• Experience in fire suppression industry regulations and fixed system planning
• Background in leading and coaching teams

If you have the skills and experience to excel in this role, we would love to hear from you.