Continuous Improvement Lead

Champion new tooling initiatives across the Product and Technology organization in alignment with R&D management. Work with functional and delivery leadership to translate operational needs into clear tooling and workflow improvement proposals. Identify digitalisation opportunities, including the use of AI tools focusing on automation, to enhance value delivery and improve agile/lean delivery practices. Represent R&D in relevant forums related to tooling configuration, delivery process harmonization, and digital workflows. Provide expert input to the Process & Tools team regarding tools usage, pain points, and improvement opportunities based on hands-on experience with users. Collaborate with the other Streams within Process & Tools to support the harmonization of tools and processes, ensuring alignment with agile and lean principles. Proven ability to manage complex stakeholder landscapes, effectively driving collaboration, influencing decisions, and managing conflicts throughout change initiatives. Strong English communication skills, both written and verbal, with the ability to tailor messages for diverse audiences. Availability for international travel ( 25%) to support global teams and initiatives as needed Demonstratable experience teaching and coaching teams and streams in agile/lean approaches and culture. Proven track record of driving and supporting tooling initiatives in an agile/lean environment. Degree in Digital Technologies, IT, or a related discipline, or proven ability to work within these areas. Minimum 3+ years of experience in agile work environments. Hands-on knowledge of tools such as Jira is a must, including configuration and workflow optimisation. Up-to-date knowledge of digital tools landscape for product development automation. Certifications in agile and lean methodologies (e.g., SAFe, ScrumMaster) preferred.