Conduct Specialist

time left to apply End Date: July 31, 2025 (30+ days left to apply)

job requisition id R25_244

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility .

Key Tasks and Responsibilities

• Support the Head of Conduct and Product in managing the daily workload of the conduct team

• Participate in the annual reviews of Arch's product offerings

• Complete conduct risk assessments across varying lines of business

• Provide conduct support and assistance, both internally and to our third-party business partners e.g. coverholders and DCAs

• Assist with the analysis of conduct MI and "lessons learned" to ensure Arch meets its desire to provide exceptional customer service

Role Requirements & Skills Skills / Competencies

• Technical knowledge of the conduct and compliance framework

• Ability to multi-task and be highly organised

• Strong data analytic skills

• Strong track record of working collaboratively to deliver successful outcomes

• Ability to communicate effectively at all levels

Qualifications

• Minimum A level standard preferred

• Chartered Insurance Institute qualifications, or University degree (or similar) desirable

Experience

• Strong conduct background, with working knowledge of FCA conduct/customer requirements from an insurance perspective.

• Experience in the Lloyd's market preferable but not essential