Concessions Advance and Zone Manager (Freelance)

Posted 10 days 16 hours ago by Togather

Permanent
Not Specified
Self Employment Jobs
London, United Kingdom
Job Description
Project Overview

LIV Golf UK (JCB Golf and Country Club, ST14 5HY) based at is a significant event in Togather's calendar. The freelancer will take on the primary on-site function of supervising traders, managing load-in perfection, and ensuring the installation and functionality of client-managed utilities. Togather's Event Producer, Beth Cane, will handle client relationship management, commercials, and reporting, and will assume an oversight role once the show is operational.

Event Information
  • Event dates: 25th to 27th July (on-site dates 20th to 29th July)
  • Number of traders: 30 traders, 10 bars
  • Zones: 10
  • Capacity: 36,000
  • Operating hours: Live from 12:00 - 19:00
Key Advancing Responsibilities
  • Coordinate with suppliers to gather power/water/wifi/EPOS requirements, pitch dimensions, menus, accreditation requests and load in details
  • Creating Health & Safety and RAMS docs, ensuring compliance with legal requirements and best practices
  • Gathering, checking and approving all supplier H&S documents
  • Create onsite trader pack, event briefs, load in schedule, production schedule and any other relevant documents
Key On Site Responsibilities Trader & Supplier Management
  • Act as liaison for traders, ensuring adherence to event guidelines and Togather's quality standards.
  • Manage trader accreditation, site induction, and compliance with health & safety protocols.
  • Complete opening checklists.
  • Conduct daily quality standards checks as well as queue monitoring, tidiness, and POS troubleshooting.
  • Resolve trader-related issues swiftly and escalate unresolved matters when necessary to Lead Producer and/or Event Control and/or Event Organiser.
On-Site Event Coordination
  • Attend Event Organiser briefings to receive key operational information.
  • Oversee the setup, operation, and breakdown of all concessions, ensuring an efficient workflow.
  • Ensure traders have access to necessary utilities, stock deliveries, and waste disposal facilities.
  • Perform daily health & safety checks, ensuring compliance with food hygiene, fire safety, and licensing regulations.
Financial Oversight & Reporting
  • Monitor revenue protection adherence, ePOS usage, and agreed contract terms.
  • Ensure licensing compliance for bars, including Challenge 25 and pricing regulations.
  • Complete post-event financial reports and assist in supplier payments/holds/penalties.
  • Compile debrief reports summarising event performance, supplier feedback, and areas for improvement.
Health, Safety & Sustainability
  • Enforce Togather's health & safety policies, conducting structured supplier briefings.
  • Promote sustainable practices, including recycling, waste separation, and minimising single-use plastics.
  • Support suppliers in integrating site-specific hazards into their risk assessments and method statements (RAMS).
  • Escalate compliance or safety breaches to relevant stakeholders as needed.
Collaboration & Communication
  • Work closely with event production, operations, and finance teams to ensure seamless delivery.
  • Participate in pre-event site visits and assessments to identify potential risks and logistical requirements.
  • Document incident reports and ensure proper escalation protocols are followed.
Scope of Work & Fee

Pre-Event (8 days): Includes supplier communication and briefings.

Load-In (4 days): Supervising traders and coordinating utilities.

Event Live (3 Days): Daily checks, troubleshooting, and trader support.

Load-Out (3 Days): Ensure smooth trader departure and site clearance.

Post-Event (2 days): Reconciliation and reporting to end-client

Fixed project Fee: £5,000

Summary

This role requires a proactive problem-solver with strong stakeholder management skills and hands-on experience in event operations. If you thrive in fast-paced environments and have a passion for delivering high-quality events, we'd love to hear from you!

  • UK driving licence
  • Level 2/3 food hygiene training
  • IOSH or equivalent
  • Experience overseeing food and drink concessions at major outdoor events
  • Accommodation (AirBnB shared bathroom) will be provided for the on-site days.
  • Catering and reasonable allowance for subsistence is provided on event days.
  • For advance days, travel to our London office is preferred.
  • Additional travel allowance is not a consideration and is included in the project fee.