Compliance Monitoring Specialist

Location: Essex, UK, 4 days a week onsite

Start Date: ASAP

End Date: 18 Month FTC

Payroll provider: Rockford Payroll

"Deloitte sets the requirements for the assignment. Rockford Resourcing acts as the agency on behalf of Deloitte and is responsible for sourcing candidates to fulfil the assignment. Successful candidates will be employed by Rockford Payroll. Rockford Payroll is responsible for the Associate's employment, pay and applicable employment-related processes."

The Role

To support the Compliance function in delivering the Compliance Monitoring Programme by assessing management, functions and locations' adherence to relevant regulatory requirements, including FCA, PRA and other applicable European and global rules and regulations. The role also involves conducting specialist regulatory project work and resolving technical issues escalated by the business.

Key Responsibilities

• Assist in identifying compliance risks and maintaining the Compliance Risk Register.
• Support delivery of the Compliance Monitoring Programme and produce time-bound monitoring reports for governance committees.
• Follow up on control deficiencies and agreed corrective actions with relevant stakeholders and business units.
• Review compliance-related policy letters, policy statements and procedures in line with corporate standards and guidelines.
• Contribute to monthly committee data packs following completion of compliance monitoring reports.
• Maintain open and effective communication with business units to provide practical compliance advice.
• Monitor and support closure of compliance issues, operational risk events, regulatory breaches and related actions.
• Support cross-functional teams on strategic initiatives and business projects, advising on regulatory compliance implications.
• Promote a strong compliance culture and support fair treatment of customers across the business.

Experience & Skills Required

• Demonstrated experience interpreting and applying FCA and PRA rulebooks, the Consumer Credit Act, and other relevant regulatory requirements.
• Strong understanding of the regulatory environment and associated risks within a financial services/banking context.
• Excellent organisational skills with the ability to manage multiple priorities simultaneously.
• Outstanding oral and written communication skills, with the ability to produce accurate, high-quality reports.
• Ability to analyse and manipulate large volumes of information, including management data, customer files, internal procedures and regulatory outputs, and convert this into clear findings and recommendations.
• Good technical knowledge of financial products and services, including those offered through dealer networks and related service centre operations.
• Knowledge of insurance, marketing, financial promotions and complaints handling processes.
• High attention to detail, diplomacy and integrity.
• Understanding of what fair treatment of customers means and the ability to apply this consistently.
• Desirable: experience working with or for a regulatory body such as the FCA or FOS.
• Desirable: willingness to study towards a recognised financial services qualification.