Compliance Analyst - Health Services Staff Credit Union
Posted 10 hours 3 minutes ago by Irish League Of Credit Unions
Position: Compliance Analyst
Contract: Permanent Full Time 35 hours
Reporting To: Compliance Manager
Location: Dublin High Street
Renumeration: €46,478 to €56,602 depending on relevant experience & qualifications
Annual Leave: 26 days
Occupational Pension Scheme: Available
The Health Services Staff's Credit Union endeavours to be the most reliable, respected, and preferred financial institution for our members. We now have a new role within our Compliance team. The compliance team is an integral part of ensuring our Credit Union is adhering to all legislation & regulations set out by the Central Bank of Ireland for the good of our members.
This is a support role for the Compliance Function within HSSCU reporting directly to the Compliance Manager. This role will support the Credit Union's compliance framework, with a focus on Compliance, Data Protection and Complaints Handling. The successful candidate will play a key role in ensuring regulatory obligations are met, adherence to external laws, regulations, and internal policies, typically by monitoring, reviewing, and auditing business activities. Ensuring reports are drafted and presented accurately and clearly, records are maintained accurately, and internal processes are followed consistently.
The contracted hours for this post are 35 hours per week Monday to Friday 9am to 5pm.
Role Description- Design, maintain and update compliance registers, logs, and documentation.
- Assist in monitoring adherence to internal policies and procedures.
- Assist in monitoring internal adherence to applicable laws and regulations.
- Support the preparation of reports for presentation to the Audit, Risk and Compliance Committee and Board of Directors.
- Coordinate compliance related meetings and audits.
- Present reports to Board and Committee where necessary.
- Assist with logging and tracking of Data Subject Access Requests (DSARs) and other data protection queries.
- Maintain records of processing activities (RoPA) and data protection impact assessments (DPIAs) and update the Data Breach Register.
- Risk assess any data breaches that occur within the organisation.
- Support implementation of data protection policies and procedures.
- Liaise with internal teams to ensure data protection compliance across departments.
- Log and track complaints received, ensuring timely acknowledgement and resolution.
- Support investigations by gathering relevant documentation and liaising with involved parties.
- Maintain the complaints register and produce regular reports on trends and outcomes.
- Assist in identifying areas for improvements based on complaints analysis.
- Proactive and self motivated.
- Analytical thinker with a problem solving mindset.
- Committed to maintaining high standards of integrity and confidentiality.
- Attention to detail and high accuracy.
- Ability to prioritise and manage competing deadlines.
- Professional communication and member first approach.
- Ability to work collaboratively across diverse teams and functions.
- Friendly, flexible, and formal, while keeping the members' interest at heart.
- Maintain knowledge and understanding of the business and its environment.
- Hold a relevant qualification in Compliance e.g., Professional Certificate in Compliance, Certificate in Compliance and Risk or equivalent.
- Maintain CPD requirements and keep records of all CPD related training/upskilling on an annual basis.
- Member Relationship Management - Strong
- Communication and influencing - Strong
- Strategic thinking and commercial acumen - Good
- Teamwork and collaboration - Strong
- Planning and priority setting - Strong
- Problem solving and decision making - Strong
- Results focus - Strong
- IT, digital and social media - Good
- Technical: Compliance knowledge, Data Protection and Complaints Handling - Strong
- Relevant qualification in Compliance e.g., Professional Certificate in compliance or Certificate in Compliance and Risk or equivalent is required.
- Certificate in Data Protection (e.g., IAPP, Law Society) is an advantage.
- Willingness to obtain a recognised qualification that satisfies the 'minimum competency requirements' within a given timeframe (no later than 4 years). Having this qualification already is an advantage.
- Minimum 2 years' experience in a compliance role with experience in compliance monitoring and reporting, complaints, governance, or regulated financial services environment is required.
- Credit Union industry training and/or familiarity with the Credit Union sector or retail banking industry is an advantage.
- Meet & satisfy Fitness & Probity requirements.
Health Services Staffs Credit Union is an equal opportunities employer. We encourage applications from candidates with different backgrounds, experiences, and perspectives as it strengthens us, as individuals and as an organisation. We are committed to positively supporting candidates with disabilities. Any information that you provide will be used only for the purposes of providing relevant support and will have no bearing on how your application will be viewed.