Compliance Advisory Manager New Cardiff, London or Remote (UK)

We're on a mission to make money work for everyone.

We're waving goodbye to the complicated and confusing ways of traditional banking.

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We're not about selling products - we want to solve problems and change lives through Monzo ️

We're looking for a Compliance Advisory Manager to join our second line of defence (2LoD) who specialises in Retail and/or Business Borrowing/Lending.

Responsibilities

• Being the first point of contact for compliance advice for our Retail and Business customer propositions.
• Providing clear and proactive compliance advice to the Borrowing squad, especially on CONC and Consumer Duty.
• Reviewing customer journeys and communications to help the business deliver good customer outcomes, and flagging any risks.
• Advising Marketing and Financial Promotion teams on financial promotion rules and guidance.
• Overseeing regulatory breaches and incidents in relation to Borrowing activity.
• Learning about the wider Borrowing products (Homeownership) with the aim to expand support to more areas in future.

This role will have day-to-day responsibility for advising the Borrowing squad on compliance matters relating to our Borrowing products. This role reports directly to Monzo's Head of Compliance Advisory and will be responsible for advising the Borrowing Collective - covering Flex, Loans, Overdrafts, Business lending & Homeownership.

Qualifications

• You know the Consumer Duty and CONC rules inside out
• You've got hands on experience advising on Borrowing products ideally from working at a bank, insurer, or fintech.
• You like to be where the action is and thrive in fast paced environments.
• You're a great communicator and problem solver, good at weighing risks and finding balanced solutions.
• You can work independently and juggle changing priorities.
• You're good at building strong relationships with different teams.
• You're passionate about compliance and excited about the future of banking!

The Interview Process

Our interview process involves three main stages:

• Recruiter Call (30mins)
• Initial Call (30 mins)
• Final stage (x2 interviews) consisting of a case study, role specific interview, and behavioural interview

Our average process takes around 3 4 weeks but we will always work around your availability.

What's in it for you

£59,500 to £70,000 benefits

This role can be based in our London or Cardiff offices, but we're open to distributed working within the UK (with ad hoc meetings in London)

We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.

£1,000 learning budget each year to use on books, training courses and conferences.

Plus lots more! Read our full list of benefits.

Diversity & Inclusion

Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report.

We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.