Complex Complaints Specialist - Hybrid Role

Posted 7 days 2 hours ago by Foundever

Permanent
Full Time
Other
Merseyside, West Kirby, United Kingdom, CH474
Job Description

Foundever is seeking a Complex Complaints Handler in the United Kingdom. You will own escalated complaints from initial contact to resolution, investigating issues thoroughly and delivering fair outcomes while upholding confidentiality and data protection.

You will work in a hybrid environment, supporting colleagues, sharing knowledge, and driving continuous improvement to deliver outstanding supporter experiences.