Compassionate Vulnerable Claims Specialist (Hybrid)

Davies in Stoke-on-Trent is seeking a Vulnerable Customer Specialist to join our Claims Management team. You will support customers navigating insurance claims who face vulnerabilities or additional needs, ensuring fair, accessible, and respectful service throughout the process.

The role combines onsite duties with hybrid working after probation, focusing on ownership, documentation, and proactive follow-up with internal and external partners.