Compassionate Hospital Discharge Support Agent

Leicestershire County Council's Adult Social Care team is seeking a dedicated Customer Service Agent to support the Home First Hospital Discharge service. You will provide advice and information to service users and partners while accurately inputting data and maintaining records.

You will work in a customer-facing role, manage conflicting demands with empathy, and contribute to meeting KPI targets. Flexible/hybrid working options may be discussed, and the role is fixed-term - 12 months.