Compassionate Customer Support Specialist (Debt Help)

A leading financial support firm in Kilmarnock is seeking a compassionate Customer Support Agent to provide meaningful assistance to clients facing complex situations. In this role, you will engage in empathetic conversations, maintain communication accuracy, and help customers establish sustainable repayment plans. The job offers recognition programs, annual bonuses, and a supportive team culture that values accountability and respect. Your role will truly impact people's lives during challenging times.