Community Support Coordinator

Be a steady, friendly point of support for our members.

About the role

You will coordinate day-to-day support for members across the cooperative, connecting people to the help they need and keeping the community running smoothly.

What you will do

• Coordinate member support requests end to end
• Connect members with the right resources
• Spot patterns and feed them back to improve the service

What you will bring

• Experience in community, support, or customer operations
• Empathetic and well organised
• Comfortable working independently and remotely

What we offer

Hybrid working 28 days holiday plus bank holidays Wellbeing budget