Communications Officer

Communications Officer

London Hybrid Working

12-18 Month Fixed-Term Contract

£40,000 - £45,000

We are currently recruiting for a Communications Officer to join a leading Housing Association based in London. This is an excellent opportunity for a communications professional to deliver engaging internal and external communications campaigns that support residents, communities, and organisational priorities.

Working closely with colleagues across the business, the successful candidate will develop compelling content across a range of channels, support resident engagement initiatives, and help deliver high-quality communications that enhance the organisation's reputation and strengthen community relationships

Communications Officer - Duties and Responsibilities:

• Develop and deliver communication plans for key projects, including regeneration consultations, new developments, community initiatives, and resident engagement events
• Create engaging content across a variety of channels, including newsletters, websites, presentations, letters, and social media
• Identify and develop newsworthy stories that promote organisational achievements and key messages to target audiences
• Build relationships with colleagues across the organisation to provide communications support and advice on projects and initiatives
• Act as a community-based reporter, gathering stories, photography, and video content for use across multiple communication channels
• Support the delivery of national and regional campaigns, tailoring content to align with organisational values and branding
• Contribute to resident publications, annual reports, and stakeholder communications
• Develop targeted messaging for residents, stakeholders, colleagues, and community audiences
• Support communications monitoring, evaluation, and reporting activities to measure campaign effectiveness
• Ensure all communications are clear, accessible, inclusive, and aligned with equality, diversity, and inclusion principles

Communications Officer - Ideal Candidate:

• Previous experience within a communications, marketing, PR, or corporate communications role
• Excellent written communication skills with the ability to adapt content for different audiences and channels
• Strong stakeholder engagement and relationship-building skills, with confidence working across all levels of an organisation
• Experience creating content for digital, print, and social media platforms
• Strong organisational skills with the ability to manage multiple priorities and work to deadlines
• Excellent attention to detail and ability to maintain high quality standards across all communications
• Understanding of accessibility and inclusive communication principles
• Experience supporting community engagement, resident engagement, or stakeholder communications would be advantageous
• Ability to work flexibly and spend time within local communities to gather stories and support engagement activity

Rewards and Benefits:

• Hybrid and flexible working arrangements
• Generous annual leave entitlement
• Competitive pension scheme
• Health and wellbeing support programmes
• Learning and development opportunities
• Employee assistance programme
• Life assurance cover
• Staff recognition initiatives
• Access to a range of employee benefits and discount schemes

Should you be interested in this Communications Officer vacancy, please don't hesitate to apply immediately.