Commercial Training & Development Manager

Company Description

At The Stepstone Group, we have a simple yet very important mission: The right job for everyone. Using our data, platform, and technology, we create opportunities for jobseekers and companies around the world to find a perfect match in fair and equitable way. With over 20 brands across 30+ countries, we strive for fair and unbiased hiring.

Join our team of 4,000+ employees and be part of reshaping the labour market and becoming the world's leading job platform.

Job Description

Join our team and you'll be responsible for leading the development, implementation and continuous improvement of our Sales & Service (including Customer Success) training programmes. Working in the Commercial Enablement department, you will work alongside an external training content provider and internal stakeholders, ensuring the Sales & Service teams have the knowledge, skills and confidence to maintain a high-performance culture. You will play a vital role as we reimagine the labour market to make it work for everybody.

Your responsibilities:

• Design, develop, and oversee delivery of training programmes that drive Sales and Service effectiveness across all Go To Market roles.
• Deploy effective training programs driving improvements to employees' skills, productivity and quality of work.
• Partner with an external training provider to align training content with our commercial strategy and business needs.
• Lead on the rollout of onboarding and ongoing training pathways for new and existing sales employees.
• Continuously evaluate and monitor training effectiveness through performance metrics, feedback, and ROI analysis.

Qualifications

• Proven experience in a commercial training, sales enablement, or learning and development role within a B2B sales environment.
• Strong experience working with or managing external training providers.
• Excellent stakeholder management and influencing skills.
• Strategic mindset with the ability to translate business goals into effective training solutions.
• A passion for developing people and driving performance through learning.

Additional Information

We're a community here that cares as much about your life outside work as how you feel when you're with us. Because your job shouldn't take over your life, it should enrich it. Here are some of the benefits we offer:

• 29 days holiday allowance + bank holidays
• Private medical and dental healthcare
• Matching pension contribution of 4 or 5% (after 3 years of service up to 10%)
• 24/7 Employee Assistance Programme
• Life Assurance Cover
• Cycle to work scheme
• Hybrid working model (3 days working from the office)
• Volunteering days
• and you can bring your dog to the office on Mondays and Fridays!

Our commitment

Equal opportunities are important to us. We believe that diversity and inclusion at The Stepstone Group are critical to our success as a global company, so we want to recruit, develop, and keep the best talent. We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic.

As a global business we further our DEI and sustainability progress by working with national and international bodies and are proud to have been recognised for our work - both locally and internationally, including:

• Armed Forces Covenant: Bronze Award, Employer Recognition Scheme
• EcoVadis: Bronze Award
• Fertility Friendly Employer, accredited by Fertility Matters at Work
• RIDI (Recruitment Industry Disability) Awards: Inclusive Technology Award 2024
• Stonewall: Gold Award
• Stonewall: Top 100 Workplace Equality Index (85)