Commercial Operations Manager

Shape the Future of Digital Commerce with Your Visionary Expertise

About Miravia: Miravia is an innovative e-commerce platform that connects buyers and sellers effortlessly. We are committed to providing a dynamic shopping experience by partnering with forward-thinking brands across diverse categories. Based in Madrid, we collaborate with global teams to develop the e-commerce platforms of tomorrow.

Your Role: We are looking for a highly motivated and strategic Commercial Operations Manager to join our fast-paced, data-driven team. This role is central to unlocking the full commercial potential of our platform by building scalable processes, optimizing seller performance, and aligning cross-functional efforts with strategic business goals.

Key Responsibilities:

Platform Monitoring & Optimization:

• Monitor performance metrics across sellers and categories.
• Identify inefficiencies and implement actionable strategies to boost commercial outcomes.

Commercial KPI Definition & Tracking:

• Define, track, and report on key commercial KPIs.
• Ensure alignment between strategy and execution by working closely with category managers and key account managers.

Strategic Initiative Leadership:

• Lead cross-functional strategic projects that contribute to high-impact company objectives such as seller growth and assortment expansion.

Tool Development & Process Automation:

• Design and roll out tools and dashboards that automate day-to-day commercial tasks, enhance decision-making, and improve operational efficiency.

Cross-functional Coordination:

• Act as a bridge between commercial, product, tech, and operations teams to ensure timely and successful delivery of cross-department initiatives.

Requirements:

• Bachelor's or Master's degree in Business, Economics, Engineering, or a related field.
• 5+ years of experience in commercial operations, e-commerce, marketplace strategy consulting, or a similar role.
• Fluent in English and Spanish; Chinese is a plus.
• Proficiency in tools such as Excel, and SQL.
• Strong analytical and problem-solving skills with a deep understanding of commercial KPIs and platform dynamics.
• Exceptional project management and cross-functional communication skills.
• Structured and highly organized.
• A proactive mindset, strong ownership, and a passion for operational excellence.

Why Miravia?

At Miravia, you'll be part of a culture that celebrates diversity and encourages innovative thinking. We offer competitive salaries, comprehensive benefits, and a supportive environment where you can grow your career. Our commitment to work-life balance is unwavering, and we provide the flexibility needed to ensure you're always at your best.

Application Process:

Ready to embark on this journey with us? Please send your CV in English!

Whether you tick every box or bring a unique blend of skills, we want to hear from you. Diversity is our strength, and we encourage applications from those who bring distinct perspectives to our team.

Join Miravia, and let's shape the e-commerce landscape together!