Commercial Account Manager

is looking for a talented Scale Account Manager who will manage relationships with our existing clients. You'll join our consulting team based in London, England.

About The Role

• The Commercial Account Manager position is a quota-carrying role; you will own the full sales cycle, from building relationships with key stakeholders to negotiation and contracting.
• Proactively own and manage a portfolio of SMB, Mid Market, and enterprise-level accounts, becoming their trusted advisor and influencer.
• Identify opportunity signals and generate expansion opportunities (up-sell, add-on, cross-sell, etc.).
• Possess a comprehensive understanding of solutions and connect that knowledge directly to customer ROI.
• Consult with customers on their internal processes and challenge leaders to drive change across their organization.
• Create and implement internal promotion programs within customer organizations to generate awareness and drive usage of
• Partner with others at to ensure successful account management and surface customer feedback.
• Work as part of a global team.

Your Experience & Skills

• A minimum of 2 years of B2B SaaS sales, account management, or consulting experience working with mid-size accounts (up to 1000 users).
• Proven experience as the owner of the full sales cycle, from identifying expansion opportunities to building relationships with key stakeholders to negotiation and contracting.
• Prior experience in strategy consulting is an advantage.
• Strong customer-facing and presentation skills with the ability to establish credibility with executives.
• Excellent written and verbal communication skills.
• A positive attitude, empathetic, and energetic approach.
• Evidence of involvement in expansion or renewal strategies, partnering with other parts of the business.

We believe in equal opportunity.

is an equal opportunity employer and bans discrimination and harassment of any kind. We are committed to providing a workplace free of discrimination and harassment, and all qualified applicants will be considered regardless of personal characteristics. We encourage candidates from all backgrounds to apply, regardless of race, religion, national origin, ethnicity, sexual orientation, gender identity, age, marital status, family or parental status, disability, or any other protected status.

We are committed to providing access and reasonable accommodations for applicants with disabilities. If you require accommodation during the recruitment process, please send a request to . All requests will be handled confidentially.

Meet the Consulting (Sales) team

The consulting team is goal-oriented, customer-centric, and comfortable dealing with large numbers. Our end-to-end consultative approach helps us understand our customers' pains and processes to create tailored solutions that maximize value from We are quick thinkers, initiative-takers, and ready to go the extra mile.