Collections Specialist

Collections - Sheffield Hybrid Fantastic Career Progression

Join our clients' finance team in a hands-on collections role, where you'll play a key part in managing customer accounts, resolving queries, and supporting the company's cashflow and credit control processes.

Your New CompanyJoin a thriving, fast-paced organisation based in Sheffield that's currently experiencing an exciting phase of growth. Renowned for its supportive culture and strong commitment to employee development, this company offers a fantastic working environment and genuine opportunities for progression.This is an entry-level opportunity ideal for a recent graduate or someone eager to begin a career in collections. The role offers hands-on experience, training, and a supportive environment to develop core skills in credit control, customer engagement, and financial operations.

Your New Role
You'll play a key role in managing high-volume accounts and driving efficient debt recovery processes.
This role is perfect for someone who enjoys problem-solving, thrives in a target-driven environment, and takes pride in delivering excellent customer service.

• Monitor and manage assigned accounts, identifying overdue payments and prioritising follow-ups.
• Communicate with customers via phone and email to chase outstanding invoices, arrange payment plans, and resolve queries.
• Investigate and resolve billing discrepancies, working closely with internal teams to ensure accuracy.
• Maintain up-to-date and accurate account records, identifying and correcting incomplete or incorrect payments.

What You'll Need to Succeed:

• Excellent communication skills - confident on the phone and clear in written correspondence
• Strong negotiation skills and the ability to handle challenging conversations
• High attention to detail and strong organisational skills

What You'll Get in Return:

• £25,000 with progression opportunities
• Hybrid working Sheffield-based
• 25 days holiday + bank holidays
• Private medical insurance
• A collaborative, inclusive, and supportive team culture
• Clear career development opportunities in a growing business
• A modern, vibrant office environment

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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